Orders
➤ How long will my order take to arrive?
We aim to dispatch all orders within 1–3 business days. Once your order has been shipped, you'll receive a tracking number via email so you can follow its journey..
➤ Do you ship Australia-wide?
Yes! We currently ship Australia-wide, with plans to expand internationally in the future.
➤ Can I change or cancel my order?
If your order hasn't been packed or dispatched, we'll do our best to help. Please contact us as soon as possible and we'll see what we can do.
Products
➤ What products does Sunday Folk sell?
Sunday Folk offers thoughtfully curated home fragrance and lifestyle essentials designed to bring warmth, comfort and beauty to everyday living. Our collection includes room sprays, essential oils and incense, with more home essentials coming soon..
➤ Are your products made in Australia?
Where possible, we work with trusted Australian suppliers and carefully select products that align with our values of quality, simplicity and thoughtful living.
➤ Are your room sprays safe to use?
Our room sprays are designed for use as home fragrance. Always follow the instructions on the label, avoid direct contact with skin and eyes, and keep out of reach of children and pets.
➤ Can I use your essential oils on my skin?
Our essential oils are intended for aromatic use unless otherwise stated. Please refer to the product label for specific usage instructions.
➤ How should I store my products?
Store your products in a cool, dry place away from direct sunlight to help maintain their quality and fragrance.
Shipping and Returns
➤ How much is shipping?
Shipping costs are calculated at checkout based on your location and the size of your order.
➤ Do you offer free shipping?
From time to time, we may offer free shipping promotions. Sign up to our newsletter to be the first to know.
➤ What is your return policy?
If there's an issue with your order, please contact us within 14 days of receiving it. We'll work with you to find the best solution. Please note that change-of-mind returns may not be accepted for used or opened products.
➤ My order arrived damaged. What should I do?
We're sorry to hear that. Please email us with your order number and photos of the damaged item within 48 hours of delivery so we can assist you promptly.
Sunday Folk
➤ What is Sunday Folk?
Sunday Folk is an Australian lifestyle brand inspired by the beauty of slow living. We create thoughtfully curated home fragrance and lifestyle essentials that help make your house feel like home.
➤ Where are you located?
We're proudly based in Australia and ship our products Australia wide.
➤ How can I contact you?
You can reach us anytime via our Contact page or by emailing us at sundayfolkau@gmail.com
➤ How can I stay up to date?
Join our email community to receive early access to new collections, exclusive offers and inspiration for creating a warm, welcoming home.