Shipping policy

Shipping Policy

Effective Date: 23 July 2026

Thank you for shopping with Sunday Folk.

We're committed to carefully packing and delivering your order as quickly as possible.

Processing Times

Orders are typically processed within 2–4 business days after payment has been received.

Orders are not processed or dispatched on weekends or Australian public holidays.

During busy periods, product launches, or promotional events, processing times may be slightly longer. If this happens, we'll do our best to keep you informed.

Shipping

We currently ship Australia-wide.

Shipping costs are calculated at checkout based on your order and delivery location.

Once your order has been dispatched, you'll receive a confirmation email with tracking details (where applicable).

Delivery Timeframes

Estimated delivery times after dispatch are:

NSW: 2–5 business days
Interstate: 3–8 business days
Regional & Remote Areas: 5–10 business days

These timeframes are estimates only and may vary depending on Australia Post

Order Tracking

Where tracking is available, you'll receive a tracking number via email once your order has been shipped.

If you haven't received your tracking information within a few days of dispatch, please contact us at sundayfolkau@gmail.com.

Incorrect Shipping Information

Please ensure your shipping address is correct before completing your order.

Sunday Folk is not responsible for delays or additional shipping costs resulting from incorrect or incomplete delivery information provided at checkout.

If you notice an error in your shipping details, please contact us as soon as possible. We'll do our best to update your order before it is dispatched.

Lost or Delayed Parcels

Once your parcel has been handed to the shipping carrier, delivery is managed by the carrier.

If your parcel is significantly delayed or appears to be lost, please contact us at sundayfolkau@gmail.com, and we'll assist you in lodging an enquiry with the carrier.